Hi, I’m Lisa Raghav, a Quantum and Commercial Risk Consultant with Boultwood + Associates in the UAE. Claims Management has become an interesting part of my work because it involves understanding what really sits behind a project issue. I enjoy following the details through contracts, records, costs, correspondence, and key events to see how a claim takes shape. What I like most is connecting the evidence with the wider project circumstances. Every claim is different, giving me another opportunity to learn, question assumptions, and develop a stronger commercial and analytical perspective.